Terms & Conditions

Last updated: 22 May 2026

Welcome to Auréa. These Terms & Conditions ("Terms") govern your use of our website and the purchase of any products from us. By accessing this website or placing an order, you agree to be bound by these Terms.

1. About Us

This website is operated by Auréa ("we", "us", "our"). We are a limited company offering gold-plated and sterling silver jewellery, accessible online and shipping worldwide. If you have questions about these Terms, please contact us at hello@aurea.com.

2. Using Our Website

By using our website, you confirm that you are at least 18 years old (or have permission from a parent or guardian) and that the information you provide is accurate. You agree not to misuse our website, attempt to gain unauthorised access, or interfere with its normal operation.

3. Products & Pricing

We do our best to display each product accurately, but slight variations in colour, finish, or dimensions may occur due to natural materials and screen settings. Prices are displayed in your selected currency and are subject to change without notice. Promotional discounts apply only at the time of purchase and cannot be applied retroactively.

4. Orders & Payment

By placing an order you make an offer to purchase, which we accept once we send you an order confirmation. We reserve the right to refuse or cancel any order at our discretion, including (without limitation) cases of suspected fraud, stock unavailability, or pricing errors.

We accept all major credit and debit cards, Apple Pay, Google Pay, PayPal, and other payment methods displayed at checkout. Payment is taken at the time of order.

5. Shipping & Delivery

Shipping rates and delivery times are listed on our Shipping & Delivery page. Estimated delivery dates are not guaranteed and may be affected by external factors such as customs, weather, or carrier delays.

6. Returns & Refunds

Our return and refund process is detailed in our Refund Policy and Returns & Exchanges page.

7. Intellectual Property

All content on this site — text, graphics, images, logos, designs — is the property of Auréa or our licensors and is protected by copyright and trademark laws. You may not reproduce, distribute, or use any content without our written permission.

8. Limitation of Liability

To the fullest extent permitted by law, Auréa shall not be liable for any indirect, incidental, special or consequential damages arising from your use of our products or website. Our maximum liability for any claim shall not exceed the amount you paid for the relevant product.

9. Changes to These Terms

We may update these Terms from time to time. The version published on this page at the time of your order is the version that applies to your purchase. We encourage you to review this page periodically.

10. Governing Law

These Terms are governed by the laws of England and Wales. Any disputes arising from these Terms or your purchase will be resolved in the courts of England and Wales.